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CountrywideMobility Services Ltd

Terms & Conditions of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions, which together with our privacy policy govern Countrywide Mobility Services Ltd's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Countrywide Mobility Services Ltd' or 'us' or 'we' refers to the owner of the website whose registered office is Unit 5 Lowesmoor Wharf, Lowesmoor, Worcester WR1 2RS. Our company registration number is 5906546 registered in England & Wales. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Countrywide Mobility Services Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Countrywide Mobility Services Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Countrywide Mobility Services Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright notice

This website and its content is copyright of Countrywide Mobility Services Ltd - © Countrywide Mobility Services Ltd 2011. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

VAT Exemption (Zero rated VAT)

The majority of our customers do not have to pay VAT so we display all our prices excluding VAT. For products that are not eligible for the zero rate of VAT this will be indicated within the product information. 
If you, or the person you are buying for is eligible for VAT relief, then you will be able to fill out our VAT exemption form at the Express checkout stage. Ensure all Personal Details are completed in full. Once completed and you submit your order a copy of VAT declaration form will be sent to your email address and the VAT will be recalculated.

Please note that the medical condition stated must relate to the item purchased. For example, if you purchase a Scooter, then you must state a condition that relates to your inability to walk. Customs & Excise will not accept "old age" or "disabled" as a medical condition. Please be aware that stating a false or unrelated condition will result in your order being delayed and furthermore could result in the purchaser paying the difference in VAT. We will contact you by email if the stated medical condition is not eligible, but if you are in any doubt please call us on any of the above numbers. If you are paying VAT please leave un-ticked.
Please note that the details you give us will be saved so you will only need to fill them out once. We only require one form to be submitted, even if you are buying multiple items every time you visit us. If you are buying for someone else in the future then you will be able to change your personal information.